Terms of Service

Last updated: 29 June 2026

Welcome to The Artisan Gift Co. By accessing this website or placing an order with us, you agree to these Terms of Service, together with our Refund Policy, Privacy Policy, Shipping Policy and any other policies displayed on our website.

Intellectual Property

© 2018–2026 The Artisan Gift Co. All rights reserved.

Unless otherwise stated, all original artwork, designs, illustrations, product images, photographs, text, graphics, logos, branding and website content are owned by or licensed to The Artisan Gift Co. and are protected by applicable intellectual property laws.

You must not copy, reproduce, reprint, modify, distribute, publish, sell, licence, commercially exploit or create derivative works from our content without our prior written permission.

Purchasing one of our products does not transfer ownership of any copyright or other intellectual property rights.

Orders

By placing an order, you confirm that the information you provide is complete and accurate and that you are authorised to use the selected payment method.

We reserve the right, where permitted by law, to refuse or cancel an order due to payment issues, suspected fraud, product unavailability, delivery restrictions, website errors or an inability to fulfil the order. If we cancel a paid order, we will refund the amount paid for the cancelled item.

Personalised Products

You are responsible for checking all names, wording, dates, spelling, punctuation, sizes, colours and selected options before submitting your order.

We are not responsible for errors contained in information supplied or approved by you. Once production has commenced, changes or cancellations may not be possible.

Website Information

We take reasonable care to ensure that the information on this website is accurate. However, product descriptions, colours, measurements, pricing, availability and images may occasionally contain errors or minor variations.

We may correct errors or update information at any time. Any changes will not affect rights that have already arisen under an accepted order.

Australian Consumer Law

Nothing in these Terms of Service excludes, restricts or modifies any right, guarantee or remedy that cannot lawfully be excluded under the Australian Consumer Law.

Where a product is faulty, damaged, incorrectly supplied or otherwise fails to meet a consumer guarantee, you may be entitled to a repair, replacement, refund or other remedy as required by law.

Changes to These Terms

We may update these Terms of Service from time to time. The revised terms will take effect when published on this website.

The terms applying to an order will generally be those in effect when the order was placed, unless a change is required by law.

Contact

For questions about these Terms of Service, please contact The Artisan Gift Co. through our online contact form.