FAQ

What does The Artisan Gift Co provide?

We specialise in making hand made foil prints, personalised cushions and more! We offer you fully customised artwork, colour and size.

How long do orders take to make and dispatch?

For customised orders we need up to 2 business days to email you the draft of your print. We take great care in researching the name and wording it beautifully but if you would like any changes then we will do so until you're happy with the final draft.

If you need your print urgently you can skip the queue and choose 'Rush Order' at checkout and we can have the first draft to you in 24 hours. Then we need one more business day for the hand foiling and we pop it in the mail.

Pre designed prints need 1-2 business days to dispatch due to the hand made nature and care taken in foiling the artwork. Select 'Rush Order' at checkout and we will dispatch in 24 hours.

What are your shipping and postage prices within Australia?

We offer a flat rate of $4.99 postage for orders within Australia. We use a selection of couriers but mainly Australia Post and Fastway Australia. All orders come with tracking numbers. Free Shipping is granted for all orders within Australia over $80.

Do you post to international destinations?

Yes! We are happy to post our prints to overseas customers and we can post to any location in the world. Postage rates are calculated at checkout based on your location.

I don't know which size to order, what is your suggestion?

Most of our prints come in 3 size options (A5, A4 and A3).

  • A5 Prints are great when you would like to buy yourself or gift a keepsake intended for a small room or a small area on a shelf.
  • A4 Prints are the most popular choice as a keepsake gift as they're perfect to place in a frame on a shelf, buffet or a sideboard. They're just the right size to stand out but not overpower a shelf and the items around it.
  • A3 Prints are suitable for higher featuring and for those who would like to hang the frame on a wall as it tends to fit better in this type of space. It becomes a statement piece in the room and will stand out when you walk past it.

What kind of stock is used for the prints

We use a premium 250gsm smooth cardstock for all of our hand made prints.

Do you provide frames with the print?

With some prints we do offer a frame option! We also have our hanger frames that you can purchase for some of the print sizes.

Do you offer wholesale to retail stores?

Yes we currently supply retail stores and would love to have a chat with you if you would like a wholesale account to stock our products! Please email us at info@artisangiftco.com.au for more information about trade and wholesale opportunities.